A Look Inside the JW Marriott San Francisco Union Square Hotel

by Janis on May 31, 2015

In mid-May we enjoyed a weekend visit to our favorite US city, San Francisco. We decided to stay at the JW Marriott San Francisco Union Square hotel, using Marriott Rewards points.  When we lived in San Francisco, we remember this hotel as the Pan Pacific.

JW Marriott San Francisco Union SquareThe JW Marriott San Francisco Union Square hotel is located at 515 Mason Street, just a short block and a half walk to Union Square.

JW Marriott San Francisco Union SquareYou enter the hotel at street level, but take the elevators to the third floor to reach the hotel’s lobby, reception desk and Level III restaurant and bar.

You enter the hotel at street level, but take the elevators to the third floor to reach the hotel's lobby, reception desk and Level III restaurant and bar.The hotel’s 329 guest rooms are situated around an open lobby that extends to the top of the 21-story hotel.

JW Marriott San Francisco Union SquareMany of the rooms feature the distinctive half-dome windows. Surprisingly, these windows open slightly, if you want some fresh air. While our first assigned room was on a high-level executive floor, we asked to be moved as there was an unhappy dog barking non-stop in the connecting room.  The hotel does allow pets.

JW Marriott San Francisco Union SquareJW Marriott San Francisco Union SquareWe were moved to room 1222, which had the unexpected bonus of being a PURE allergy-friendly room.

JW Marriott San Francisco Union SquareThe spacious bathroom was marble with lots of mirrors, seemingly very 1980’s decor.

JW Marriott San Francisco Union SquareThe bathroom had separate tubs and showers. You can see the closet (and the photographer) reflected from the hallway in the photo above.

We stayed using Marriott Rewards Points. The hotel is a category 9 award property, requiring between 120,000 – 135,000 Marriott Rewards points for a three night stay.

Our bottom line on the JW Marriott San Francisco Union Square:

  • The Union Square location is convenient for exploring most of San Francisco’s prominent attractions
  • The staff is courteous and well-trained. We enjoyed the bar at Level III for drinks and dinner one evening.
  • The executive lounge on the 21st floor served an impressive breakfast, and offered coffee and beverages throughout the day.
  • Our room was spacious and comfortable.
  • The hotel’s room decor is dated from the 1980’s.
  • We would not be happy if we were forced to stay next door to a loudly barking dog.
  • We would stay again, although there are more desirable category 9 Marriott Rewards properties.

Have you stayed at the JW Marriott in San Francisco’s Union Square? What was your impression? Please share in comments below. 

Looking for a hotel in San Francisco? Check out these other hotel posts: 

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