Hospitality Superstars

8 Hospitality Superstars on our Holland America Zuiderdam Cruise

February 15, 2016

We sailed on the 7-Day Holiday cruise on Holland America’s ms Zuiderdam to the Eastern Caribbean. The cruise was a terrific way to ring in the New Year. What made our cruise extra special? These eight hospitality superstars who delivered superior service to ensure that we had a great cruise. Deny and Suko are some […]

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11 Hospitality Superstars Who Made Our Holland America Cruise Special

July 21, 2015

We recently returned from a 7-day Canada and New England cruise on Holland America’s ms Maasdam. It was a fantastic cruise, with mostly pleasant sunny, moderate temperatures and beautiful ports as we sailed between Montreal and Boston. Reflecting back, however, we realized that the reason we had such a great cruise was because of some hospitality […]

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Martini Madness Onboard Holland America’s ms Veendam

August 14, 2012

We have just returned from a 7-day cruise to Bermuda sailing round trip from New York on board Holland America Line’s ms Veendam. One of the events we enjoyed onboard was the Mixology Class, led by Party Planner Jillian and The Mix lead bartender Rob. Exploring Food & Entertaining is one of the “pillars” of the […]

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Do You Know Any Hospitality Superstars?

July 11, 2010

Recently I arrived into the Kansas City airport after 38 hours of flying from Singapore. My journey included five flights through four connecting airports in three different countries on three different airlines. (Did I mention my ticket was a frequent flier reward?) When I got into Kansas City, exhausted and barely coherent, I went to the baggage claim, doubting […]

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